Delivery & Return

Free delivery available on 1000s of products over 5000 BDT. Choose a specific delivery date & time that suits you for an additional fee.

Delivery Options Overview

RED -X Elivering high-quality products with fast, reliable shipping. We ensure seamless online shopping with secure payment options and exceptional customer service. Our extensive product range meets diverse needs, offering convenience and affordability. Experience hassle-free delivery and top-tier service

1. Order the Product and Specify the Delivery Method

2. You Will Receive an Order Confirmation Message

3. Wait for Your Order to Arrive

4. Pick up Your Order at The Checkout Area

Small items

Standard delivery Get it in 3-5 working days
Orders Over 5000 All day delivery. Order anytime:	FREE
Orders under 2000 All day delivery. Order anytime:	150 BD

Next day delivery Get it next day, 7 days a week
All day delivery. Order by 9pm.
Weekday time slot from 12noon - 5pm. Order by 9pm.

offers fast, reliable delivery at your convenience. Choose your preferred delivery time and enjoy seamless shopping with secure payments and excellent service. Satisfaction guaranteed with every order!.

Exchange or Return of Goods

If the product is of good quality, the buyer has the right to terminate the contract concluded at a distance within 14 days after its execution.

In order for the right to terminate the agreement to be preserved, the consumer needs to monitor the preservation of the products in their original state. If the device is destroyed, damaged or damaged through no fault of the customer, the customer is not deprived of the opportunity to terminate the contract. If the value has decreased due to unpacking the product or checking its functionality, this does not mean that the consumer cannot write a request for a refund.

The product is not accepted back if at least one of the components is missing:

fully equipped equipment;
a receipt proving the fact of purchase in the WoodMart online store;
warranty card;
an act with a description of the defect drawn up by the service department.

The money for the goods will be returned within the terms established by the current legislation

FAQs

My order hasn't arrived yet. Where is it?

Track your order easily using your tracking number. Visit our tracking page, enter your number, and get real-time updates on your shipment’s status. Stay informed about estimated delivery times and any changes. For assistance, contact our support team. Enjoy a seamless shopping experience

Do you deliver on public holidays?

In Bangladesh, Friday (Jumma Bar) is our official weekly holiday. Businesses, offices, and institutions remain closed as people observe the holy Jumma prayers. It’s a day for rest, family time, and spiritual reflection. Essential services and some businesses may operate with limited hours to accommodate public needs.

Do you deliver to my postcode?

Is next-day delivery available on all orders?

es, you can choose your delivery time at your convenience. Simply coordinate with the delivery person and provide your available time for a hassle-free experience. We aim to ensure flexible, customer-friendly service, making your shopping experience smooth and stress-free. Enjoy convenient and reliable deliveries

Do I need to be there to sign for delivery?

A client that's unhappy for a reason is a problem, a client that's unhappy though he or her can't quite put a finger on it is worse. Chances are there wasn't collaboration, communication, and checkpoints, there wasn't a process agreed upon or specified with the granularity required.

It's content strategy gone awry right from the start. Forswearing the use of Lorem Ipsum wouldn't have helped, won't help now. It's like saying you're a bad designer, use less bold text, don't use italics in every other paragraph. True enough, but that's not all that it takes to get things back on track.